Help & Support
How to Purchase Books
Follow these simple steps to purchase and access Edward Umade's works:
- Browse the Library or explore featured books on the homepage
- Click on any book you're interested in to view details and pricing
- Click the "Buy Now" or "Make Payment" button
- You'll receive a unique reference number for your purchase
- Choose your preferred payment method (Bank Transfer or USDT Cryptocurrency)
- Send the exact amount to the provided account or wallet address
- Important: Include your reference number in the payment description/memo
- Once payment is confirmed (usually within 24 hours), you'll receive download access
Please Note: Always use the reference number provided on the purchase page. This
helps us match your payment to your order quickly and accurately.
How to Download PDFs
For Free Books:
- Free books can be downloaded immediately
- Simply click the green "Download" button on any free book
- The PDF will download directly to your device
- No payment or registration required
For Purchased Books:
- After your payment is confirmed, you'll receive an email with download instructions
- You can also revisit the purchase page with your reference number
- Downloads are available in PDF format
- PDFs can be read on any device: computer, tablet, smartphone, or e-reader
- You can download your purchased books multiple times
Reading Tips
For the best reading experience, we recommend using Adobe Acrobat Reader, Apple Books, or any
modern PDF reader app on your device.
Payment Methods
1. Bank Transfer
Send payment to the bank account number displayed on the purchase page.
- Use the exact amount shown (including cents)
- Include your unique reference number in the payment description
- Payment confirmation usually takes 1-24 hours
2. USDT Cryptocurrency
Send USDT (Tether) to the wallet address provided on the purchase page.
- Send the exact USDT amount displayed
- Include your reference number in the transaction memo/note if possible
- Crypto payments are typically confirmed within 1-6 hours
- Always double-check the wallet address before sending
Security Notice: Never share your payment credentials with anyone. Edward Umade
will never ask for your banking passwords or private crypto keys.
Payment Support & Issues
Common Issues:
Q: I made a payment but haven't received download access
A: Payment confirmation can take up to 24 hours. If it's been longer, please contact support with
your reference number.
Q: I lost my reference number
A: Check your email for the purchase confirmation, or contact support with your payment details.
Q: The payment amount doesn't match my currency
A: All prices are in Naira. Your bank or payment provider will convert to your local currency
automatically.
Q: Can I get a refund?
A: Due to the digital nature of the products, refunds are handled on a case-by-case basis. Please
contact support to discuss your situation.
Contact Support:
For payment issues, technical problems, or any other questions:
- Email: support@umade.com
- Include: Your reference number, payment details (but NOT sensitive banking
info), and a description of the issue
- Response Time: We typically respond within 24-48 hours
Frequently Asked Questions
Q: Are the books DRM-protected?
A: No, all PDFs are DRM-free. You can read them on any device and backup copies for personal use.
Q: Can I gift a book to someone?
A: Absolutely! Purchase the book and simply share the PDF with your recipient after download.
Q: Will there be physical copies available?
A: Currently, only digital editions are available. Subscribe to the newsletter for updates on print
editions.
Q: How do I stay updated on new releases?
A: Follow Edward on social media or send a message through the contact
page to join the mailing list.